Now that we have access to guests’ mobile devices, we make it easier for them to share their contact details by enabling Social Login! Guests can now share their contact details with the click of a button via Facebook Login, Google Login, or Apple ID.
We also have the option of capturing mobile numbers with OTP authentication via SMS or WhatsApp.
My Menu allows you to run campaigns by day of the week, at a certain time or a certain date or period.
Trigger Pop Ups, Promo Videos based on guest action. Either triggered by time or when a certain section is visited.
Banners can link to pop-up pictures or videos or link to another menu item or link to an external URL. All are focused on increasing sales of your signature items and increasing uptake on your promotions!
Filter guests based on their behaviour and send personalised SMS & WhatsApp messages!
WhatsApp allows you to send messages in Video & Picture format, making it more interactive!
Introducing Digital Stamp Cards with My Menu. Create custom stamp cards, not just for coffee but also other popular items on your menu – burgers, drinks, etc. You decide the number of stamps required to complete the card. My Menu allows you to have multiple stamp cards for different menu items.
No need to download any app or carry any physical stamp cards anymore. Digital Stamp Cards also motivate guests to sign up and share their contact details!
Keep track of usage from our panel.
Increase customer loyalty and drive repeat orders with our Loyalty and Cash Back feature.
Reward your guests with Cash Back, which they can only use on their next visit/order, encouraging direct repeat business!
We can also integrate with external Loyalty programs, and guests can use points as a mode of settlement!
Convert your regulars into brand ambassadors! Introducing Digital Gift Vouchers with My Menu. My Menu allows you to customize digital gift vouchers that your guests can purchase and gift digitally to their friends and loved ones.
Incentivize your guests by offering gift vouchers at a discounted value. The voucher’s value is $100, but the guest only pays $75. The guest is happy giving a gift that has a higher perceived value, and your restaurant gets a new customer without losing brand value.
Gift vouchers can be tracked digitally and authenticated via our Manager app. This feature is available across all plans. We charge 2% of the transaction value.
Enhance the dining experience with our Pay at Table and Pay Later features. Allow your customers to settle their bills conveniently, improving overall satisfaction and efficiency in your restaurant.
Collect guest feedback right after the check has been settled.
My Menu’s latest update allows you to accept reservations directly via a dedicated restaurant reservations link. This link is SEO enabled and also can work as a mini-site for the restaurant.
My Menu also allows you to distribute and integrate the reservations link across multiple channels and accept bookings directly into My Menu.
We also have the ability to integrate with third-party restaurant reservation systems.
My Menu is truly global and supports all languages and currencies worldwide. Not just for the frontend, guest facing, but also our backend panel can be used in your local language.
It doesn’t matter what your default language is, but based on the language of the mobile OS, My Menu will open the menu in the default mobile language, provided it has been pre-configured in our platform.
You can have your menu prices in a base currency, but have the option for your guests to change currency and see the prices in their preferred currency.
Enable Chat! Guests can message from within the Menu and communicate with the service staff. The guest also has the option of continuing the conversation over WhatsApp.
Also, the staff can reply to messages conveniently through our Order & Chat App which runs on any mobile device.
By enabling the chat feature, restaurants have seen an immediate decrease in phone calls and call waiting.
Coming together is a beginning. Keeping together is progress. Working together is a success.” – Henry Ford.
It is so true in today’s business world! And we at My Menu believe in connecting with other platforms and do NOT charge any fee to do so.
My Menu allows you to create your own custom feedback form and prompts your guests to fill in your feedback form. Details are then listed on our panel and also emailed to designated email addresses.
If you already have your own feedback system, My Menu allows you to link to third-party feedback systems!
Perfect for cinemas, food courts, coffee shops, QSRs or busy bars.
Have a sign which says “Skip the Queue” and another sign, “Collect Here”. Deploy our digital display on any Android or iOS device, which will show the order status.
Guest orders, and picks up order when it is ready!
